Terms of Use and Privacy Policy
Platinum Auction Group Software Application License Agreement
The Platinum Auction Group Bidding Software Application (“App”) is licensed, not sold, to you for use in placing bids during an auction where Platinum Auction Group (“Auction Company”) elects to accepts bids placed through the App. The App is a white-labeled auction platform used by auction companies to allow bidders to participate remotely in live or online auctions. Auction Company or Auction Company's licensor retains ownership of the App and they reserve all rights not expressly granted to you. The terms of this License Agreement will govern any software upgrades that replace and/or supplement the App unless such upgrade is accompanied by a separate license agreement, in which case the terms of that license agreement will govern such upgrade. Subject to the terms and conditions of this License Agreement, you are granted a limited non-exclusive license to install and use the App on a device owned or controlled by you. You may not rent, lease, lend, sell, redistribute or sublicense the App. These Terms of Use (“Terms”) set forth the terms and conditions that apply to your access and use of all Auction Company’s products and services (together, the “Services”).
By using the App to place a bid: (i) you acknowledge that you have read and understand all of the written terms, conditions, and disclaimers set forth herein; (ii) you agree to all such terms, conditions, and disclaimers; (iii) you acknowledge that you have read and understand all of the written terms, conditions, and disclaimers of the auction company that is responsible for the auction in which you are bidding (such terms, conditions, and disclaimers are not set forth herein and must be obtained from the auction company); and (iv) you agree to all of the terms, conditions, and disclaimers of the auction company for the specific auction in which you are placing a bid.
Neither the Auction Company nor Auction Company's Licensor is your employee, agent, representative, or contractor with respect to any auction in which you may participate. Any bid that you place through the App in an auction is a legally binding offer to purchase the real or personal property being auctioned. Your bid may be accepted by the Auction Company, in which case a legally binding agreement will be in place between you and Auction Company. The terms, conditions, and disclaimers of Auction Company for that specific auction will be part of the foregoing agreement. All bids shall be deemed pending unless and until duly accepted by the Auction Company. The Auction Company has the sole and absolute discretion to advance the bidding, including the discretion to reject any bid which the Auction Company believes does not advance the auction and/or is injurious to the auction. Bids that may be rejected include without limitation bids that appear to the Auction Company to be nominal, suspicious and/or suspect. No bid shall be deemed a valid bid unless and until accepted by the Auction Company. All bids are accepted at the sole discretion of the Auction Company. For any given auction, the successful bidder is deemed the bidder that places the bid that is accepted by the Auction Company. The Auction Company shall have sole discretion in deciding the successful bidder in the event of a bidding dispute. The Auction Company’s determination of the successful bidder shall be the final determination of the successful bidder.
If you are the successful bidder, you agree to pay the amount of your bid, all applicable taxes set by law, and any commissions, premiums, and other expenses that are set forth in the Auction Company's terms and conditions, including any terms and conditions that may be orally announced by the Auction Company at the auction. You agree to indemnify and hold Auction Company harmless from and against any and all costs, expenses, losses, and damages (collectively "damages"), including without limitation reasonable attorney's fees, Auction Company may incur with respect to your failure to pay all amounts that you are legally required to pay as the successful bidder. All sales are final upon the determination of the successful bidder by the Auction Company. Unless otherwise expressly provided by Auction Company all property is auctioned and sold in its "as-is" condition on the day of the auction. It is the bidder's responsibility to determine the nature, condition, and state of title of the property to be purchased at the auction.
Unless otherwise expressly provided by Auction Company, all property is auctioned and sold where it is located on the day of the auction (i.e., "where-is"). The successful bidder shall make arrangements with Auction Company for accepting delivery of any personal property that is purchased at an auction. Any shipping expenses shall be governed by Auction Company's terms and conditions for the given auction. There shall be no returns or exchanges except as may be expressly permitted in writing by Auction Company under its terms and conditions for the given auction.
Disclaimer Of Warranties: You may be entitled to warranties, conditions, and terms that may not be excluded or limited by Auction Company under applicable law. Except for warranties, conditions, and terms that Auction Company may not exclude under applicable law, the app is made available “as is.” Except for those non-excludable warranties, conditions, and terms, Auction Company makes no warranties, conditions, representations, guarantees or terms (express or implied, whether by statute, common law, custom, usage or otherwise) as to any matter including performance, results, security, noninfringement, merchantability, integration, quiet enjoyment, satisfactory quality, and fitness for any particular purpose. This disclaimer of warranty may not be valid in some states. You may have warranty rights under law which may not be waived or disclaimed. Auction Company does not seek to limit your warranty rights to any extent not permitted by law.
Limitation of Liabilities: You may be entitled to remedies that may not be excluded or limited by Auction Company under applicable law. Except for any remedies that cannot be excluded or limited under applicable law, Auction Company will not be liable to you for any loss, damages, claims or costs including any indirect, consequential, or incidental damages, any lost profits or lost savings, any damages resulting from business interruption, or failure to meet any duty of care, or claims by a third party, even if a representative of Auction Company has been advised by you of the possibility of such loss, damages, claims or costs. In any event, the liability of Auction Company in connection with your use of the app is limited to the greater amount of (i) the amount, if any, paid by you to Auction Company for the app, or (ii) ten dollars ($10.00).
Neither Auction Company nor Auction Company's Licensor provide support services for the App. Neither Auction Company nor the Auction Company's Licensor shall be held responsible for a missed bid or the failure of the App to function properly for any reason. You acknowledge that the App may not be operational at any given time for various reasons, including repairs, maintenance, upgrades to the App and many causes that are not within the control of the Auction Company or the Auction Company's Licensor, including without limitation power failures, defects in third-party equipment, and acts of God. In the event that the App fails to properly operate for any reason during any auction, thus preventing you from placing a bid, you acknowledge and agree that you are subject to the limitation of liabilities set forth above.
The disclaimer of warranties and limitations of warranties set forth above, including all exclusions and limitations set forth therein, will apply to the maximum extent permitted by applicable law, even if any remedy fails its essential purpose. The terms, conditions, and disclaimers set forth herein shall be governed by the laws of the Commonwealth of Virginia. In the event that redress to a court of law is necessary to resolve any dispute that arises between you and Auction Company concerning these Terms of Use or your use of the App, then the proceedings shall be initiated in one of the following courts that has appropriate subject matter jurisdiction: the General District Court of Rockingham County, Virginia; the Circuit Court of Rockingham County, Virginia, or the United States District Court for the Western District of Virginia, Harrisonburg Division. With respect to any proceedings that are appropriately brought in one of the foregoing courts, you agree that the court shall have exclusive jurisdiction and venue to adjudicate the dispute. You consent to venue and jurisdiction and waive all questions and defenses of personal jurisdiction, improper venue, or forum non conveniens for the purpose of any proceedings brought to resolve a dispute described in this section.
The non-exclusive license granted to you in this Licensing Agreement is effective until terminated. Your rights under this License Agreement will terminate automatically or otherwise cease to be effective without notice from Auction Company if you fail to comply with any term(s) of this License Agreement. Upon the termination of this License Agreement, you shall cease all use of the App and destroy all copies, full or partial, of the App. If you violate the Terms, your permission to use the Services will automatically terminate. In addition, Auction Company in its sole discretion may suspend or terminate your user account and/or suspend or terminate some or all of your access to the Services at any time, with or without notice to you. You may terminate your account at any time by contacting us. After your account is terminated, information and content previously provided by you will no longer be accessible through your account, but Auction Company may continue to store such information and content, and it may also be stored by third parties to whom it has been transferred through your use of the Services.
Modification of the Terms: Auction Company may modify the Terms and impose new or additional terms or conditions on any use of the Services. If we do so, we will notify you and/or in some cases, including where required by law, we may provide you with an additional notice, such as via email to the email address you have provided us. Such modifications and additional terms and conditions will be effective immediately upon notice and incorporated into the Terms. Your continued use of the Services will constitute your acceptance of the modified terms and any applicable new or additional terms or conditions. If you do not agree to the modified terms or new or additional terms or conditions, you must stop using the Services, and if applicable, close your Auction Company accounts. By using or accessing the Services, you agree to the Terms, as updated from time to time.
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Privacy Policy
We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose information when you use our mobile application (the App).
When you use the App, we may collect and link the following types of information to your user profile: Personal Information: Name, email address, phone number, physical address, and payment information. Device Information: Device ID and operating system. Usage Data: Product interaction and usage behavior. User Identifiers: A unique user ID associated with your account.
We collect this information for the following purposes: To enable you to register, bid, and participate in auctions; To verify your identity and process payments; To communicate with you about your account; To maintain and improve the App’s functionality and security; To analyze usage trends and improve user experience.
We do not sell your personal information. The Auction Company hosting a specific auction may access user data necessary to facilitate transactions and bidder verification. Service Providers and Third-Party SDKs: We use trusted third-party services (e.g., analytics, payment processors) to help us operate and improve the App. Legal Requirements: We may disclose your information when required to do so by law or in response to valid legal processes.
We retain personal data only as long as necessary for the purposes described above. Depending on your jurisdiction, you may have the right to: Access the information we hold about you; Request correction or deletion of your data; Object to or restrict certain data processing. To make a request, contact us.
The App is not intended for children under the age of 18, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be posted within the App.
If you have any questions or concerns about this Privacy Policy, please contact us.